
The story of My I.T. Place began as a leap of faith—an evolution of experience, opportunity, and a vision for something better. Founder Brad Putnam spent nearly a decade working in corporate I.T., gaining deep insights into the industry and developing the skills to solve complex technical challenges. During that time, Brad noticed a recurring theme: individuals and businesses reaching out to him directly for help with their I.T. needs. He realized there was a growing demand for reliable, professional I.T. support—and he was ready to meet it.
In the early days, My I.T. Place was a consulting business. Brad worked tirelessly to secure clients, complete projects, and keep the business afloat. It was a challenging cycle of highs and lows, typical of many startups. But during this time, Brad recognized a significant shift in the industry: the move from a “break-fix” model—where businesses only called for help when something was broken—to a Managed Service Provider (MSP) model. The MSP approach emphasizes long-term partnerships with recurring support contracts and proactive solutions to prevent problems before they arise. This model also aims to improve I.T. systems to increase security and efficiency while reducing or eliminating service outages.
The transition to this model became the foundation of My I.T. Place’s success. A pivotal moment came when Brad was consulting for a company going through an acquisition and relocation. While working there, he connected with Alex Frey, a colleague who shared his vision for providing comprehensive, client-focused I.T. services. Together, they refined the idea of transitioning from consulting to a full-fledged MSP to be able deliver the holistic I.T. support their clients needed.
What Sets My I.T. Place Apart
From the outset, My I.T. Place has been committed to delivering more than just technical expertise—it’s about building lasting relationships with the businesses and communities they serve. Unlike many competitors, who rely on outsourced help desks or temporary contract workers, My I.T. Place has developed a team of knowledgeable, in-house I.T. professionals. Every member of the team is deeply invested in providing high-quality service and support to Southeast Indiana and Greater Cincinnati.
Where other providers might offer rigid, one-size-fits-all solutions at premium rates, My I.T. Place takes a more personalized approach. Their full-service offerings span a wide range of I.T. needs, including:
Cabling and Infrastructure
Door Access Control Systems
Security Cameras
Network and Server Management
Computer Support
Internet Service Management
Email and VoIP Solutions
IT-Based Audio/Visual Systems
Disaster Recovery and Data Backup Solutions
Cloud Services and Virtualization
Cybersecurity Services and Assessments
24/7 Help Desk Support
If a solution falls within their expertise, My I.T. Place takes care of it—from installation to ongoing support. This end-to-end approach ensures clients always have a single, reliable point of contact for all their I.T. needs. Competitors often rely on subcontractors for installations or struggle to provide consistent support months after a project is completed. At My I.T. Place, the focus is on long-term partnerships, reliability, and a wide coverage of I.T. needs.
Looking to the Future
As My I.T. Place continues to grow, Brad’s vision remains clear: to cultivate a team of highly skilled local I.T. professionals who can support the unique needs of businesses, non-profits, and municipalities in the region. By keeping operations local and fostering long-term client relationships, My I.T. Place is able to offer a level of service and flexibility that’s unmatched by larger, out-of-state competitors.
The goal is simple but ambitious: to be the one call businesses make for all their I.T. needs. My I.T. Place is more than just a service provider; it’s a trusted partner, committed to helping clients thrive in an increasingly technology-driven world.
With a team that’s as wide in skill sets as it is deep in expertise, My I.T. Place is poised to lead the way in redefining what local I.T. support can be. For businesses in Southeast Indiana and Greater Cincinnati, the future of I.T. has never looked brighter.